Privacy Policy
RBK Payments Ltd.
Last Updated - 31-Jul-2022
1. Introduction
RBK Payments Ltd. ("Company", "we", "our" or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose and safeguard your information when you visit our website or use our services. Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the website or use our services.
By accessing or using the services provided by RBK Payments Ltd., you agree to the collection, use, disclosure and other handling of your information as described in this Privacy Policy.
2. Information We Collect
We collect the following categories of information:
2.1 Personal Identification Information:
When you register for an RBK Payments account or use our services, we may collect personal data that includes, but is not limited to:
- Full name
- Email address
- Postal address
- Phone number
- Date of birth
- Identification details (such as passport or national ID)
2.2 Transaction Data:
We collect information related to transactions you perform through our services, including:
- Details of inbound and outbound payments
- Account details
- Beneficiary information
2.3 Device Information:
When you use our services, we may collect technical information such as:
- Internet Protocol (IP) address
- Browser type
- Device type
- Operating system
- Other device identifiers
2.4 Usage Data:
We collect data on how you interact with our services, including:
- Access times
- Pages viewed
- Links clicked
- Website navigation patterns
2.5 Cookies and Tracking Data:
We use cookies and other tracking technologies to enhance your experience on our website, which collect information about your browsing habits and preferences.
3. How We Use Your Information
RBK Payments Ltd. uses the information we collect for the following purposes:
3.1 To Provide Services:
We use your personal information to facilitate the provision of our payment services, including:
- Verifying your identity
- Processing transactions
- Sending notifications related to your account
3.2 To Improve Our Services:
We use aggregated and anonymized data to improve the performance and functionality of our services.
3.3 To Communicate With You:
We use your contact information to send updates, newsletters and important account-related notifications. You may opt out of marketing communications at any time by following the instructions in the emails we send or by contacting us at support@rbkpay.com.
3.4 To Comply With Legal Obligations:
We may use your information to comply with legal requirements, such as anti-money laundering regulations, tax reporting and other regulatory obligations.
3.5 Fraud Prevention and Security:
We use your information to detect, investigate and prevent fraud, money laundering or any other illegal activities.
4. Sharing Your Information
We do not sell, rent or trade your personal information to third parties. However, we may share your information with:
4.1 Service Providers:
We share your information with third-party service providers, such as banks, payment processors and technology providers, who help us operate our services.
4.2 Affiliates and Partners:
We may share information with affiliates, subsidiaries or other partners as needed to provide our services.
4.3 Regulatory Authorities:
We may disclose your personal information to regulatory bodies, law enforcement agencies or courts if required by law or in response to legal requests.
4.4 Business Transfers:
In the event that RBK Payments Ltd. is involved in a merger, acquisition or asset sale, your personal information may be transferred as part of the transaction.
5. Data Security
We implement appropriate technical and organizational security measures to safeguard your personal data against unauthorized access, alteration, disclosure or destruction. However, no method of transmission over the internet or electronic storage is completely secure and we cannot guarantee absolute security.
6. Your Rights
You have certain rights regarding your personal data, which include:
6.1 Right to Access:
You have the right to request access to the personal information we hold about you.
6.2 Right to Rectification:
You may request corrections to any inaccuracies or incomplete data in your personal information.
6.3 Right to Erasure:
In certain circumstances, you can request that we delete your personal data, subject to our legal obligations.
6.4 Right to Restrict Processing:
You can request that we restrict the processing of your personal data under specific circumstances.
6.5 Right to Data Portability:
You may request to receive a copy of your personal data in a structured, commonly used and machine-readable format.
6.6 Right to Object:
You have the right to object to the processing of your personal data in certain situations.
To exercise any of these rights, you may contact us at support@rbkpay.com.
7. Data Retention
We retain your personal data for as long as is necessary to provide the services or comply with legal obligations. After the retention period, we securely delete or anonymize your information.
8. International Transfers
We may transfer your information to third parties or servers located outside of your home country. These transfers are conducted in compliance with applicable data protection laws and we ensure that appropriate safeguards are in place.
9. Changes to This Privacy Policy
RBK Payments Ltd. reserves the right to update or modify this Privacy Policy at any time. We will notify you of any changes by updating the "Last Updated" date at the top of this policy. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: support@rbkpay.com